Petcube Play 2 Support

By default, only you can access your Petcube video stream, but you can share access to your Petcube with your family and friends. Family members will have almost...

This may happen if you’re using a hidden Wi-Fi network. If you have a hidden network, you will be prompted to enter your network SSID and password manually. If...

If you have issues switching your Petcube to setup mode, follow the steps below: Power up your Petcube device and wait at least 2 minutes for the camera to boot....

The LED light on the front of your Petcube tells you about its status. Steady Green — If you just powered your Petcube up, it will show this color while...

At Petcube we deeply care about our customers' security. Our engineers continuously improve devices and services protecting your data and your peace of mind.The...

If you get this error message, firstly, make sure you have Internet access on your wi-fi by trying to open a few websites on a few devices. If you have Internet...

Absolutely. As long as your mobile device and the Petcube camera are both connected to the Internet, you can play with your pet through Petcube from anywhere in...

If Petcube app is showing the 'Incorrect Wi-Fi password' error message after the setup, here are a few possible reasons behind that: Case sensitivity: check the...

If your Petcube is powered on but no LED light on your Petcube camera is showing, try unplugging it and plugging it back into the power source. Make sure that you...

Alexa is a smart voice-enabled personal assistant developed by Amazon. It was first used in Amazon’s Echo and Echo Dot devices and is now available in a range of...